Price Match Guarantee

Price Match Guarantee

Price match criteria

Identical item

The product is the same size, model, SKU, quantity, brand, name and color

In-stock

The item must be available at the online retailer's website and on Sterlinghouse.ca at the time of the price match request

Sold by

The item must be sold by any Canadian website

Other exclusions

Resale purchases and rain checks on items that aren’t currently in stock will not be eligible for price matching

Here's how it works

Send your price match request via email to: info@sterlinghouse.ca with a live link to the other online retailer’s website that shows the lower price.

We will then review and verify the price match request. Credit adjustments for price matching are reviewed and approved by customer service.

Requests will be processed after your item(s) are delivered and after the final total has been charged to the method of payment used on your order.

We will send you a promo code for 10% off your next purchase with us if you find an issue. Some exclusions do apply.

We don't match

  • Discounts applied in checkout
  • Offers advertised as percentage off or dollar off (e.g., “15% off” or “$5 off”)
  • Auction prices or those requiring memberships
  • Prices that cannot be determined independent of other items (e.g., fees and shipping charges)
  • Bundle offers, rebates, coupons, mail-in offers, offers that include financing
  • Prices that require a minimum quantity purchase
  • Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
  • Damaged, used, or refurbished items
  • Price errors
  • In-store purchases (please call the store for price match policy)
  • Prices as a result of pickup discounts
  • Price matches to other retailers for prices shown from Thanksgiving Day through Cyber Week are at our discretion and can be limited in quantity during this timeframe