What is it?
If you find a lower price from an online retailer on an identical, in-stock product, tell us and we'll match it.
Price match criteria
The product is the same size, model, SKU, quantity, brand, name and color
The item must be available at the online retailer's website and on Sterlinghouse.ca at the time of the price match request
The item must be sold by any Canadian website
Resale purchases and rain checks on items that aren’t currently in stock will not be eligible for price matching
Here's how it works
Send your price match request via email to: firstname.lastname@example.org with a live link to the other online retailer’s website that shows the lower price.
We will then review and verify the price match request. Credit adjustments for price matching are reviewed and approved by customer service.
Requests will be processed after your item(s) are delivered and after the final total has been charged to the method of payment used on your order.
We will send you a promo code for 10% off your next purchase with us if you find an issue. Some exclusions do apply.
We don't match